Your questions answered

Welcome to the Layered Designs FAQ section. We've compiled answers to the most common questions our customers ask about our laser engraving and 3D printing services. Our goal is to provide clear, helpful information to make your experience as smooth as possible. If you don't find what you're looking for, please don't hesitate to contact us directly.

Frequently asked questions

At Layered Designs, we're dedicated to bringing your creative visions to life through precision laser engraving and innovative 3D printing. Based in Port Elizabeth, South Africa, we pride ourselves on exceptional quality and customer service. Read on to discover more about how we can help with your next project.

How do I submit my own design for engraving or 3D printing?

The best way to send us your designs is via WhatsApp on 0848211546. This allows for quick communication and easy file sharing to ensure we capture your vision perfectly.

What materials can you engrave or 3D print on?

We specialise in engraving on MDF wood and a wide variety of other wood types. For 3D printing, we work with various plastics and resins. While we handle most common materials, some sensitive or hazardous materials might be outside our capabilities. Please contact us with your specific material query.

What if i don't have a design ready?

If you don't have a ready design or need inspiration, please get in contact with me. Explain what you're looking for, and we can discuss design options, provide examples of our existing creations, or help you develop a custom design that meets your needs.

Can I see examples of your previous work?

Absolutely! Please visit our Portfolio page to view a gallery of our completed laser engraving and 3D printing projects. You can also follow us on social media for our latest creations.

How do you determine the cost and turnaround time for a project?

Once we have discussed your design, dimensions, and materials, we will provide you with a detailed quote. The cost is calculated based on design complexity, material used, and project size. Similarly, the typical turnaround time will depend on the size and intricacy of your order, but we always aim to complete projects efficiently.

Do you offer design consultation services?

Yes, we do! If you have an idea but need help bringing it to life, I can work with you to refine your concepts or create entirely new designs for engraving or 3D printing. Contact me to discuss your vision.

What file formats do you accept for designs?

For laser engraving, we typically work with vector files such as .SVG, .AI, .EPS, or high-resolution .PDFs. For 3D printing, .STL or .OBJ files are preferred. If you have another format, please send it, and we'll see if we can convert it.

Where is Layered Designs located?

Layered Designs operates from Port Elizabeth, South Africa. We serve local clients. Please contact me to discuss delivery options for your location.

Ready to bring your ideas to life?

We hope our FAQs have answered your questions about Layered Designs. Whether you have a detailed plan or just an initial concept, we're here to help you create something truly unique. Get in touch with us today, and let's start crafting your next custom engraving or 3D print project.